a. H&S CENTRE LTD uses an affiliate distribution company to deliver nationwide in the United Kingdom, excluding Ireland and the Channel Islands. Should the Customer require delivery to an area not within our remit, special arrangements and pricing may be required. Please contact our sales team for advice.

b. Deliveries are pre-arranged between our distribution centre and the Customer to a specific date and a part of the day, morning or afternoon. Deliveries are usually confirmed 1-2 hours before arrival.

c. Should the Customer fail to accept the pre-arranged delivery, another delivery charge will be applied and the delivery will be re-arranged.

d. Should there be difficulties to arrange delivery within 14 days of the point at which goods are ready to be delivered, due to Customer related issues (work, holidays etc), additional charges for warehousing may be applied.

e. Standard delivery will require another person (the Customer or designated person) to help carry large or heavy goods into the house. A 2-man delivery service will not require an additional person to help offload.

f. Upon delivery, goods will be carried into the house or designated area, but only as far as the ground floor.

g. We are happy to accept orders from all over the world. We ask that you arrange your own courier/shipping and are happy to deliver to your onward shipping agent. However, on signing of the product(s) at the point of collection or delivery, your agent is confirming as your representative that the goods have been delivered by us satisfactorily. Please note that our guarantee is not valid for products once they are outside of mainland UK.